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Privacy policy

Updated: July 7, 2020

ChantWorks.com is committed to protecting the privacy and security of visitors to this website. ChantWorks.com does not collect personal information when you visit our website unless you choose to provide that information. Outlined below is the ChantWorks.com online privacy policy. If you have questions about this policy, please let us know.

Information collected and stored automatically

When you visit ChantWorks.com, we may store some or all of the following: the internet address from which you access ChantWorks.com, date and time, the internet address of the website from which you linked to ChantWorks.com, the name of the file or words you searched, items clicked on a page, and the browser and operating system used.

This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us develop the site, analyze patterns of usage, and to make the site more useful. This information is not used for associating search terms or patterns of site navigation with individual users. ChantWorks.com periodically deletes its web logs. On occasion, ChantWorks.com may provide this information to third party entities it contracts with for the purposes of research analysis.

Cookies

When you visit some websites, their web servers generate pieces of information known as cookies. Cookies are commonly used to recognize your computer in the future.

ChantWorks.com uses per-session cookies to serve technical purposes, like providing seamless navigation through ChantWorks.com. These cookies do not permanently record data and they are not stored on your computer’s hard drive. ChantWorks.com session cookies are available only during an active browser session. When you close your browser, the session cookie disappears.

ChantWorks.com also uses persistent cookies to track the number of unique visitors to the site. Users may choose to disable cookies using their web browsers. It will not affect their ability to search for, review and retrieve data on the site.

Personal information

Users are not required to provide any information to search, retrieve, download, filter and otherwise use the data available on ChantWorks.com. If you choose to provide us with personal information—like filling out a form on ChantWorks.com to ask questions, request information, etc. with an email address—we use that information to respond to your message, and to help get you the information you requested. Providing your email address is optional, except for submitting comments to blog posts, and your email address will not be published. We only share the information you give us with those within the known ChantWorks network to assist in answering your questions and to better understand user needs for ChantWorks.com, or as otherwise required by law. Any email address provided in connection with your question or suggestion will not be publicly viewable on the website. ChantWorks.com will collect information or create individual profiles in order to connect you to appropriate churches, singing groups, musicians, or others per your request.

In contacting ChantWorks.com with your questions and comments, you should not include additional personal information.

For certain ChantWorks.com users who need access to administrative privileges in order to carry out functions in their roles with ChantWorks, ChantWorks.com collects additional information such as name, organization, job title, and business address, business telephone number and business email address.

ChantWorks.com is not a Privacy Act System of Record. Submission of any information is voluntary, and the collection of email addresses for user accounts with administrative privileges is being done purely for the purpose of authentication.

Online comments

Any comments that you provide are categorized as public information. Compilations of your comments may be provided to national leaders (without email address) and other individuals participating in ChantWorks.com efforts. Comments may also be made available online to the public including the first name of the commenter but without the use of email addresses.

Moderation of comments and posts

ChantWorks.com enables you to post your opinion on discussion topics. We encourage you to share your thoughts as they relate to the topic being discussed. Your posts will be publicly visible; therefore, the site utilizes a moderation policy to ensure that your posts are appropriate and not harmful to others. We review and moderate posts according to the policy below. The views expressed in posts reflect those of the author and do not necessarily reflect the official views.

We want to publish your posts, but we expect posts generally to be courteous and on the subject matter of this site. To that end, we have established the following policy.

We reserve the discretion not to display posts that:

  • contain obscene, indecent, or profane language;
  • contain threats, or defamatory statements;
  • contain hate speech directed at race, color, sex, sexual orientation, national origin, ethnicity, age, religion, or disability;
  • reveal your own or others’ sensitive/personal information (i.e. address, phone numbers)
  • contain information posted in violation of law, including libel, condoning or encouraging illegal activity, and revealing classified information, or posts that might affect the outcome of ongoing legal proceedings or
  • promote or endorse services or products, including links to external commercial sites. (Note that non-commercial links that are relevant to the topic or another post are acceptable.)
  • contain content that is off-topic, spam, or intended primarily to promote a link

 Do not submit copyrighted, trademarked or other proprietary material in any form unless you have expressed permission to do so. By submitting your posts or other work, you grant anyone viewing the discussion forum website irrevocable permission to copy, distribute, make derivatives, display or perform the poster’s work publicly and free-of-charge.

To protect your privacy, please do not include information (i.e. email address or phone number) in the text of your comment that identifies you.

We recognize that the internet is a 24/7 medium and your posts are welcome at any time. However, given the need to manage resources, we intend to review and moderate posts from 9 am–5 pm Monday through Friday, Pacific Time, except holidays. We intend to review, and moderate posts submitted at other times as soon as possible on the next business day.

Browser information collected on the website

Ratings of datasets may be collected to track the usefulness of certain datasets and improve the value of ChantWorks.com. ChantWorks.com does not gather, request, record, require, collect or track any internet users’ personal information through these processes.

Site security

For site security purposes and to ensure that this service remains available to all users, this computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.

Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

A variety of physical, electronic and procedural safeguards are maintained to protect information. For example, commercially reasonable tools and techniques are used to protect against unauthorized access to ChantWorks.com systems.

External links

ChantWorks.com may contain links to websites created and maintained by other public and/or private organizations. ChantWorks.com provides these links as a service to our users. When users link to an outside website, they leave the ChantWorks.com site and are subject to the privacy and security policies of the owners/sponsors of the outside website/s. You are encouraged to familiarize yourself with these policies.

Children’s privacy

ChantWorks.com complies with the Children’s Online Privacy Protection Act of 1998 (COPPA) that helps to protect the safety and privacy of children online. COPPA and its accompanying FTC regulation constitute United States Federal law that protects the privacy of children using the internet. Personal information from children under 13 is not knowingly collected, nor are children under 13 knowingly contacted by ChantWorks.com. ChantWorks.com does not intend to solicit information of any kind from children under 13. It is possible that ChantWorks.com may receive emails pertaining to children under 13. If ChantWorks.com is notified of this, as soon as the information is verified, parental consent will be immediately obtained, or the email will be deleted from the email box servicing ChantWorks.com.

Prohibitions

ChantWorks.com will not link to any website that exhibits hate, bias, or discrimination. ChantWorks.com reserves the right to deny or remove any link that contains misleading information or unsubstantiated claims or is determined to be in conflict with ChantWorks.com policies.

Changes to this policy

The ChantWorks.com privacy policy will be revised or updated if practices change, or if better ways to keep you informed are developed. You should refer to this page often for the latest information and the effective date of any changes. If changes are made to this policy, a new policy will be posted on our site and the date at the bottom of the page will be updated. Changes to the policy will not apply retroactively.

If you have any questions or concerns, please contact us.

Use of logo

The image below is the official ChantWorks.com logo.

Placement of the ChantWorks.com logo is to be used only as a marker to the home page and not as a form of endorsement or approval from ChantWorks.com or its affiliates.

Attribution

While not required, when using content, data, documentation, code, and related materials from ChantWorks.com in your own work, we ask that proper credit be given. An example citation is provided below:

Source: ChantWorks.com

Disclaimer and endorsement

The ChantWorks.com website includes hypertext links, or pointers, to information created and maintained by other public and/or private organizations. ChantWorks.com only provides these links and pointers for your information and convenience. When you select a link to an outside website, you are leaving the ChantWorks.com site and are subject to the privacy and security policies of the owners/sponsors of the outside website.

  • ChantWorks.com does not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website.
  • ChantWorks.com does not endorse the organizations sponsoring linked websites and we do not endorse the views they express or the products/services they offer.
  • ChantWorks.com cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website.
  • ChantWorks.com is not responsible for transmissions users receive from linked websites.

ChantWorks.com does not guarantee that outside websites comply with Section 508 (accessibility requirements) of the Rehabilitation Act.

Web accessibility policy

The commitment to accessibility for all is reflected on this site in our efforts to ensure all functionality and all content are accessible to all ChantWorks.com users.

If you have difficulty using or accessing any part of the ChantWorks website, please email us at accessibility@chantworks.com. We will work with you to provide the information, item, or transaction you seek through an alternate communication method or method that is accessible for you and consistent with applicable law (for example, via telephone support).

We are committed to providing an excellent experience to all those connecting with ChantWorks for information or services, and to promoting accessibility and inclusion for all.

Our goal is to enable users to successfully gather information and transact business through our website. Whether you are using assistive technologies, such as a screen reader, a magnifier, voice recognition software, or captions for videos, or other assistive tools, we want your experience to be both successful and enjoyable.

We monitor the accessibility of our website including:

  • Working with our technology team to review our platform, measuring our website and other technology against the WCAG2.0/2.1AA guidelines for items such as text-equivalent for non-text items.
  • Enhancing keyboard navigation
  • Adding captions to video content
  • Testing our website and other technology on a periodic basis
  • Offering alternate methods of doing business with ChantWorks such as through telephone communications
  • Soliciting feedback and suggestions for improved accessibility
  • Continued training to our employees regarding accessibility issues

We view accessibility as an ongoing effort. We will continue to expend resources to ensure the widest possible range of accessibility.

Email accessibility@chantworks.com should you have feedback or suggestions as to how we may improve the accessibility of our website and applications, or other technology on our platform.